Beauty.krd
Refund and Return Policy
Customers should report wrong, damaged, expired, or missing items as soon as possible. Cosmetics must be unopened unless the issue is damage, expiry, or wrong item.
Report window
Customers should report wrong, damaged, expired, missing, or delivery-related issues as soon as possible through the support page or listed support contact.
Cosmetics condition
For hygiene reasons, opened cosmetics may not be returnable unless the issue is damage, expiry, wrong item, or another verified product problem.
Resolution
The vendor and Beauty.krd may request photos, order code, product condition, and receipt details before refund, replacement, or rejection decisions.
Delivery issues
Taxi or courier delivery problems are reviewed with the vendor. Customers should keep the product and packaging until the issue is resolved.